KAIROS asks that you please contact us a minimum of 6-8 weeks before your event. Read our cancellation policy.
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We will attempt to accommodate a request to reschedule if it is made more than 14 days prior to the confirmed date; however a service charge of 20% of the cost of the booking will be applied. Likewise cancelling once a session has been confirmed results in a 20% service charge.
Cancellations within 14 days of a booking will result in being charged half of the facilitation fee.
Cancellations within 7 days of the booking will result in being charged in full.
Changes due to extreme weather are not subject to fees if rescheduled.